Privacy Policy (GDPR) | CleanWhale

1. Data Controller

The Data Controller under Regulation (EU) 2016/679 (GDPR) for https://cleanwhale.se is Clean Whale Sp. z o.o., ul. Łucka 18/2004, 00-845 Warszawa, Poland (KRS: 0000868230, NIP: 6751738063, EU VAT: PL6751738063), e-mail: privacy@cleanwhale.app / info@cleanwhale.se.

2. Personal Data We Process

For Customers: name, phone number, email address, service address and entry instructions, booking history, payment status (card details are processed directly by Stripe), and support messages.

For Partners (cleaning companies and self-employed contractors): business/contact details, company/tax registration numbers (Organisationsnummer / Organisasjonsnummer / CVR), payout details, and order performance records.

3. Purposes and Legal Bases (Art. 6 GDPR)

We process personal data to perform booking and partner contracts (Art. 6(1)(b) GDPR), comply with accounting and tax obligations (Art. 6(1)(c) GDPR), protect platform security and service quality (Art. 6(1)(f) GDPR), and send marketing communications where consent is given (Art. 6(1)(a) GDPR).

4. Recipients, Retention and Your Rights

Necessary booking details are shared with the assigned Partner performing your service. Accounting records are retained for statutory periods (typically 5–7 years).

You may exercise your rights of access, rectification, erasure, restriction, portability, and objection by emailing privacy@cleanwhale.app, or lodge a complaint with Integritetsskyddsmyndigheten (IMY, www.imy.se) samt Urząd Ochrony Danych Osobowych (UODO, Polen).